SMART Zambia Institute

What we are

The Smart Zambia Institute is a Division under the Office of the President mandated to coordinate and implement electronic government (E-Government) for the citizens, businesses and within government for improved service delivery. The Institute was established through a Government Gazette notice No 836 of 2016. Government established the SMART Zambia Institute (at the time SZI) and followed by a launch by His Excellency the President of the Republic of Zambia on 22nd October, 2015. In March, 2016, the Ministry of Finance approved and granted Treasury authority to SZI.

EpaySlips

You can access your payslip from anywhere either on your mobile phone or any computer with internet connection

GSB

GSB ZamPass is national authentication and access control service for governmental electronic services

GWAN

Government wide area network in all ministries and other MPSAs with the same internet connection

Systems Development

Designs, develops, implements, and evaluates computer based information systems for the Government of Zambia

Service Management

The department is responsible for providing support services to every Government departments & MPSAs

Shared Services

Shared Services, Applications and Infrastructure through Information Communications Technology in Government.

Request for a service by filling in the form

In order to serve you better, we have enable online forms which will enable you to request for services using the online forms facility. your request will be processed within 48 hours from the time the request is sent
  • Vision
  • Mission Statement
  • Value Statement
  • Goal Statement

The Vision of the SMART Zambia Institute is to be an effective SMART Government Institution enabling Zambia to be a prosperous and globally competitive knowledge based Country by 2064.

The mission statement of SZI is “To provide efficient, relevant and transparent e-services to the Citizenry using affordable and available Information Communication Technologies for the attainment of a smart Zambia”.

In facilitating and supporting the development of a sustainable, competitive, and vibrant ICT sector, the Centre of Excellence shall uphold ‘Professionalism, Commitment, Reliability, Transparency, Accountability Integrity and Confidentiality’. Through this statement, the Centre of Excellence pledges to uphold these values in order to deliver timely quality e-services to the satisfaction of all stakeholders.

The Goal of SZI is “To increase coverage, access and efficiency in the provision of Information and Communications Technology and e-Government services in order to contribute to sustainable national socio-economic development”.